Privacy Policy
Last updated: January 2025
1. Introduction
At StoryBase ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation platform.
2. Information We Collect
Personal Information
- Name and email address when you create an account
- Payment information for subscription processing
- Profile information you choose to provide
- Communication preferences and settings
Usage Information
- Content you create, edit, or generate using our platform
- Usage patterns and feature interactions
- Device information and browser type
- IP address and location data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI content generation services
- Process payments and manage your subscription
- Personalize your experience and content recommendations
- Communicate with you about updates, features, and support
- Analyze usage patterns to enhance our platform
- Ensure security and prevent fraud
- Comply with legal obligations
4. AI and Content Processing
Content Generation: When you use our AI tools, your inputs and generated content may be processed by our AI systems to provide the service. We do not use your content to train our AI models without your explicit consent.
Data Security: All content processing is done securely, and we implement appropriate technical and organizational measures to protect your data during AI processing.
5. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you explicitly consent to sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
6. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication measures
- Secure data centers and infrastructure
- Employee training on data protection
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of processing in certain circumstances
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
Types of cookies we use:
- Essential cookies for platform functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
9. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
11. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: hello@story.ai
Subject: Privacy Policy Inquiry