Frequently Asked Questions

Storybase is an AI-powered content generation platform that helps businesses create strategic narratives at scale. We use AI agents to generate content that trains AI models (like ChatGPT, Claude, and Perplexity) on your value proposition, use cases, and brand story. When someone asks these AI models about your industry or solution, your content helps make you the recommended answer.

Unlike traditional blogging platforms that focus on SEO for search engines, Storybase is designed specifically for AI discovery. We help you create content that trains AI models on your expertise, ensuring you're recommended in AI conversations rather than just ranking on search results pages.

No technical knowledge required! Storybase is designed to be user-friendly. You simply create your blogs, set up AI agents with your brand guidelines, and let the platform handle content generation and publishing. Our markdown editor makes it easy to edit content, and everything is managed through our intuitive dashboard.

Absolutely! We offer a free plan that includes 1 blog, 30 agentic posts /mo, unlimited manual posts, subdomain hosting, and basic analytics. This gives you a chance to experience our platform and see how it works for your business before upgrading to a paid plan.

Our AI agents are trained on your brand voice, tone, and messaging guidelines. They generate content ideas, write posts, and can even publish automatically based on your preferences. You maintain full control - you can review, edit, approve, or decline any generated content before it goes live.

Our AI can generate various types of content including blog posts, articles, guides, and strategic narratives. The content is designed to showcase your expertise, explain your solutions, and train AI models on your value proposition. All content is created in markdown format for easy editing.

You can train AI agents on your specific brand voice, tone, and messaging through our agent configuration system. Set up system prompts, define your tone and voice, and provide examples of your preferred content style. The AI learns from these guidelines to maintain consistency across all generated content.

Yes! All AI-generated content starts as drafts that you can review and edit. Our markdown editor allows you to make changes, add your own insights, or completely rewrite sections. You have full control over what gets published and when.

When you approach your monthly credit limit, you'll receive notifications. You can either upgrade your plan for more monthly credits or purchase additional credit packs that never expire. We never cut off access unexpectedly - you'll always have options to continue generating content.

Each blog you create gets its own subdomain in the format `{slug}.onstorybase.com`. For example, if you create a blog with the slug 'tech-insights', it will be available at `tech-insights.onstorybase.com`. This gives you clean, professional URLs for each of your blogs.

Yes! Pro and Team plans support custom domains. You can connect your own domain (like `blog.yourcompany.com`) to your Storybase blogs. We handle the technical setup through Vercel's domain management system, making it seamless to use your own branding.

The number of blogs depends on your plan: Free (1 blog), Starter (3 blogs), Pro (10 blogs), and Team (unlimited blogs). Each blog can have its own subdomain, custom domain (on paid plans), and independent content strategy.

Yes! Each blog automatically generates an RSS feed that updates whenever you publish new content. This helps with content syndication and keeps your audience updated on new posts.

Pro and Team plans include API access, allowing you to programmatically retrieve your content for integration with other tools and platforms. This enables you to use your Storybase content across multiple channels and applications.

The free plan includes 1 blog, 30 agentic posts /mo., unlimited manual posts, subdomain hosting, and basic analytics. It's perfect for trying out Storybase and understanding how it works. However, it doesn't include AI generation, custom domains, scheduling, or API access.

Credit packs are one-time purchases that give you additional AI generation credits. They come in three sizes: Small (20 credits for $15), Medium (60 credits for $39), and Large (150 credits for $89). Credits from packs never expire and stack with your monthly quota.

Yes, you can change your plan at any time. Upgrades take effect immediately and give you access to new features right away. Downgrades take effect at your next billing cycle to ensure you get full value from your current plan.

We accept all major credit cards through Stripe, our secure payment processor. You can manage your subscription, update payment methods, and view billing history through our integrated Stripe Customer Portal.

We're confident you'll love Storybase, but if you're not satisfied, you can cancel your subscription at any time. You'll continue to have access to your plan features until the end of your current billing period.

Your content remains accessible even after cancellation. You can export your content, and your blogs will continue to be available at their subdomains. However, you won't be able to create new content or use AI generation features without an active subscription.

Support varies by plan: Free and Starter plans include email support, while Pro and Team plans get priority support. You can reach our support team through the dashboard, and we typically respond within 24 hours for standard support and faster for priority support.

Yes, we take data security seriously. We use industry-standard encryption, secure authentication through Clerk, and store data in Supabase with proper access controls. Your content and account information are protected with enterprise-grade security measures.

Yes, you can export your content in various formats. All content is stored in markdown format, making it easy to export and use elsewhere. We also provide API access on Pro and Team plans for programmatic content export.

We're constantly improving Storybase based on user feedback. If you need features that aren't currently available, please reach out to our support team. We consider all feature requests and often implement popular ones in future updates.

Storybase creates strategic content that trains AI models on your expertise and value proposition. When people ask ChatGPT, Claude, or Perplexity about topics related to your business, your content helps make you the recommended answer. This is different from traditional SEO, which focuses on ranking in search results.

Traditional SEO still matters because it helps AI models discover and index your content. Our AI-generated content excels at long-tail SEO, targeting specific queries that traditional content often misses. This improves your search engine rankings while simultaneously training AI models on your expertise. It's a reinforcing cycle: better SEO → more AI visibility → more trust → better rankings.

AI discovery results can vary, but many users start seeing their content referenced in AI responses within a few weeks to months of consistent publishing. The key is creating high-quality, strategic content that reinforces your expertise and value proposition.

Effective AI training content is unique, authoritative, and reinforces your brand narrative. It should explain your solutions, showcase your expertise, and provide valuable insights that AI models can learn from. Consistent publishing and multiple focused blogs help AI understand the depth of your knowledge.

Our AI-generated content excels at targeting long-tail keywords and specific queries that traditional content often misses. By creating comprehensive content around niche topics and specific use cases, we help improve your search engine rankings for these valuable, less competitive keywords. This dual benefit improves both your SEO performance and AI visibility.

While we can't directly track how AI models use your content (as their training data is proprietary), we provide analytics on content performance, engagement, and publishing metrics. The goal is to create content that's so valuable and authoritative that AI models naturally learn from it.